Home Care IT Support | IT Total Care

Coordinating Care Is Challenging. Managing Unreliable Technology Shouldn't Be.

When your remote caregivers can’t access patient schedules or your office staff faces system login errors, patient care and clinical billing immediately suffer. Below are the common IT frustrations home care, home health, and home hospice agencies share with us:

Nurses and field caregivers locked out of critical EHR systems between home visits
Messy onboarding and offboarding workflows due to high caregiver turnover
Dropped internet connections delaying critical caregiver dispatches
Constant anxiety over data security and the penalties of a HIPAA compliance violation
Slow-to-respond IT support that leaves your staff stranded during busy overnight or weekend shifts
Uncertainty about how to securely monitor, wipe, and configure remote devices

We eliminate this technical friction and secure your devices so your entire team can focus on delivering exceptional patient care.

Information Technology Services Tailored for Home Care,  Home Health & Home Hospice Agencies

We understand the unique operational pressures of home-based care. Our specialized IT services are built to keep your office staff and field caregivers perfectly aligned:

Remote Help Desk  & On-Site IT Support

We deliver fast, reliable technical assistance to resolve software logins, troubleshoot mobile devices, and keep your office and field teams operating without delay.

Cybersecurity Solutions

We protect sensitive patient records around the clock using advanced network security tools and a proactive, 24/7/365 security operations center.

Network  Management

We monitor your systems continuously to deliver reliable connectivity so that dropped connections never delay critical caregiver dispatches or electronic visit verification submissions.

HIPAA Compliance Support

We implement HIPAA-aligned IT  protocols that secure electronic medical records access on field devices and rapidly lock down systems when caregivers depart your agency.

Expertise in Home-Based Care Software

We support your entire operational ecosystem by seamlessly managing  and troubleshooting industry-standard platforms such as WellSky and Axxess alongside scheduling and billing systems.

Our Results Speak for Themselves

Check out how we helped Bridge Home Health & Hospice successfully scale their operations from 25 to 250 employees.

⭐ ⭐ ⭐ ⭐ ⭐
"IT Total Care is a perfect addition to our team! They have helped to keep us and our various departments running smoothly for many years with their quick and friendly responses every time we have needed tech assistance."

Julie Schneider

Owner, Action Sign Systems

⭐ ⭐ ⭐ ⭐ ⭐
“"IT Total Care is fast, knowledgeable, and a pleasure to work with! Our office staff and nurses love them and so do I. I worked with them at my past home health company and knew we had to work with them again. We've tried other managed IT providers, and IT Total Care is by far the best!"

Phoebe Lomo

Office Manager, Solano Care

⭐ ⭐ ⭐ ⭐ ⭐
"IT Total Care is exceptionally good at managing our IT and being helpful to us. Hiring them has been a great decision!"

Nick Atkeson

Partner, Delta Investment Management

Know Where You Stand  with a Free IT Health Check

Get a free, actionable analysis of your IT ecosystem. We will:

Evaluate your IT infrastructure for optimal availability, performance, and security.
Review your current systems for software updates and security patch status.
Evaluate the effectiveness of your cybersecurity ecosystem.
Provide an overview of where your systems stand today and recommendations on where to focus next.

Here are just a few of the innovative companies we’re proud to call partners.

Don’t Let IT Obstacles Hold You Back

With our specialized IT services for home-based care agencies in Northern California, you’ll experience seamless tech that lets you focus on patient care without the hassle.

Coordinating Care Is Challenging. Managing Unreliable Technology Shouldn't Be.

Information Technology Services Tailored for Home Care, Home Health & Home Hospice Agencies

Remote Help Desk & On-Site IT Support