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Cybersecurity Services in San Mateo, CA

IT Total Care is a veteran-owned cybersecurity and managed IT provider for Bay Area businesses with 10-250 employees.

From our office in Foster City, we keep San Mateo businesses secure.

Cybersecurity Services in San Mateo, CA

4.9★
96 Google reviews
5.0★
on Yelp
99%
Client rating
25+ yrs
Serving the Bay Area
10+ yrs
Average team tenure

Why a nearby cybersecurity team matters

Some security work is better done in person. After an incident, we can be onsite in San Mateo, typically the same day or next day. We also get to know each client’s leadership team in person, so your defenses are built around how your business actually works.

When something goes wrong, here’s what we do:

  • Respond fast: typically within 15-30 minutes when your business can’t work, and 1-2 hours for high-priority issues.
  • Identify and isolate the threat.
  • Lock down affected accounts and devices.
  • Explain what we found in plain language.
  • Carry out a plan to fix it.

We also fill out the security questionnaires your customers, insurers and auditors send you.

Your cybersecurity team for San Mateo

You work with a consistent pod of engineers who know your systems, not a different stranger every time you call. Everyone on our team supports cybersecurity, not just one specialist. We’re a local Bay Area team with more than 10 years average tenure.

What cybersecurity covers for San Mateo businesses

Whether you run a tech company, a dental office or a downtown shop in San Mateo, this is the protection we put in place:

Endpoint protection and threat monitoring

Security software on your computers, watched around the clock by a 24/7 security operations center (SOC).

Multi-factor authentication and password management

A second check at login, plus strong, unique passwords your team can actually manage.

Security awareness training

So your staff can spot a phishing email before they click.

Dark web monitoring and DNS filtering

Alerts when your company’s logins turn up in stolen data, and blocks on known dangerous websites.

Encryption and vulnerability assessments

Your data protected on your devices, and weak spots found before attackers find them.

Backup and disaster recovery

A way to get your systems and data back if something gets through.

A San Mateo tech company: server restored within an hour, no data lost

A San Mateo technology company with about 50 employees counts on us for its IT and security. We set up two layers for them: cybersecurity tools to keep threats out, and server backups as a way back if something got through.

Then a security threat hit the company’s server. Because the backups were already in place, we restored the server from them within an hour. No data was lost, and the company kept every file it had before the threat hit.

Most cybersecurity work happens on quiet days, and this is why. No setup stops every threat. The right one makes sure a threat doesn’t cost you your data. For this company, the work done before anything went wrong is why the result was a restore within an hour instead of lost files and lost work.

ReviewsWhat San Mateo Clients Say

“IT Total Care always comes up with well thought out and effective solutions to my computing issues. Drawing on their expertise, they are able to get me back to work quickly.”
Betty Lum
Finance Lead, Garibaldi Plumbing, San Mateo
“IT Total makes us feel as though we are the ONLY client - They are all so responsive and really take the time to explain anything that might not make sense. We really enjoy working with the ENTIRE TEAM.”
Dave Helgoth
Owner, American Eagle Roofing, San Mateo
“IT Total Care always does a great job! We have used them for many years and they have never once let us down. They are fast, smart, and the best!”
Jackie Tanner
Executive Director, AIA San Mateo County, San Mateo

Cybersecurity questions from San Mateo businesses

No. Our only office is in Foster City, and we serve San Mateo businesses remotely and onsite. Onsite visits in San Mateo are typically same day or next day.

Typically within 15-30 minutes when an incident stops your business from working. We isolate the threat, lock down affected accounts and devices, and tell you what we found in plain language. These are typical times, not a guarantee.

No one can honestly promise that. We support the technical side of your compliance, with tools like multi-factor authentication, encryption and threat monitoring. We also help you answer the security questions your customers, insurers and auditors ask.

No. Our contracts are month-to-month, with no lock-in. If we stop earning your business, you can leave.

Get a free IT and cybersecurity health check

Start with a free call about your setup, then a free onsite visit to review your systems and equipment. Call 650-425-3910.

Book a Complimentary Consultation

More on how we support San Mateo · Cybersecurity services in Foster City