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Managed IT Services in Foster City, CA

4.9★
96 Google reviews
5.0★
on Yelp
99%
Client rating
25+ yrs
Serving the Bay Area
10+ yrs
Average team tenure

Our home base since 2014Your Local IT Team, Based in Foster City

IT Total Care is a veteran-owned managed IT and cybersecurity provider for Bay Area businesses with 10-250 employees. Our only office is here in Foster City, at 1291 E. Hillsdale Blvd, Suite 303.

We’ve worked from this office since 2014. In Foster City, we support a healthcare company, a financial services firm and a distribution company, with clients in Vintage Park and Metro Center. Because we’re local, Foster City clients can meet us at the office or drop off equipment in person.

✓In business since 2001, with 2,000+ Bay Area businesses supported
✓Veteran-owned, with a local Bay Area team that answers your calls
✓In our Foster City office since 2014
✓Month-to-month contracts with no long-term lock-in

Managed IT Services for Foster City Businesses

Here’s what our Foster City team handles for local businesses:

Software watches your systems 24/7, and we keep them updated and running well.

Endpoint protection, multi-factor authentication, security awareness training, dark web monitoring and threat monitoring.

Cloud & Microsoft 365

Setup and ongoing support for Microsoft 365 and your cloud systems.

IT Strategy

Technology business reviews, budgeting and vendor management, like the network change we made for Neumann Capital Management.

Backup & Disaster Recovery

Your data backed up, with a way to recover when something fails.

Help Desk

Support for Windows, Mac, mobile devices, printers and business apps, Monday-Friday, 7 AM-6 PM, with after-hours support as needed.

Consulting, implementation and ongoing management of AI tools for your business.

Onboarding & Offboarding

New hires set up with devices and accounts, and access removed when someone leaves.

Phone Systems

VoIP phone systems set up and managed for your office.

Industries We Support in Foster City

Foster City’s commercial base is led by biotech, electronic payments and financial services, and software. Our clients here are small and mid-sized firms in the city’s office parks: a healthcare company, a financial services firm and a distribution company, in Vintage Park and Metro Center. Each one needs IT that fits its size and the way it works: dependable, secure and not overbuilt.

Neumann Capital Management: A New Network With Zero Downtime

Client story

Neumann Capital Management is a financial services firm in Foster City. Its network ran on Meraki gear that did more than the firm needed, and cost more than it needed to.

We reviewed the setup and recommended a better fit: cost-efficient UniFi networking gear that matches how Neumann actually works. Then we moved the firm from Meraki to UniFi with zero downtime. Neumann’s team kept working through the whole switch.

Here’s the before and after:

✓Before: networking gear the firm didn’t need, at a price it didn’t need to pay.
✓After: gear that fits the business, at a lower cost.
✓Getting there: zero downtime.

This is what IT strategy looks like for a small firm. You spend on what helps the business and stop paying for what doesn’t. And a change like this shouldn’t stop your team from working for even an hour. Neumann got both: a lower bill and no lost workday.

Industries Across the Bay Area

Who we serve

Across the Bay Area, we support:

✓Home-based care: home care, home health and hospice agencies. This is our primary practice, including HIPAA security controls, agency platforms like Axxess, WellSky and AxisCare, and device management for caregivers in the field.
✓Healthcare and medical practices, like the healthcare company we support in Foster City.
✓Financial services, like Neumann Capital Management in our client story.
✓Professional services.
✓Technology, including software firms.
✓Life sciences, including biotech, a big part of Foster City’s commercial base.
✓Manufacturing.
✓Construction, trades and field services.

A note from BrendanWho You'll Work With in Foster City

“

When you work with IT Total Care, you work with a consistent pod of engineers who know your systems, not a different person every time you call. Our local Bay Area team averages more than 10 years of tenure, and that consistency is a big reason most of our clients stay with us more than 10 years.

We’ve worked from our Foster City office on E. Hillsdale Blvd since 2014. If you’d rather talk face to face, come meet us there. Need a laptop looked at? Drop it off at the office, and we’ll take it from there.

Brendan Duebner
CEO, IT Total Care

ReviewsWhat Clients Say

Foster City IT Questions

Our only office is at 1291 E. Hillsdale Blvd, Suite 303, Foster City. We’ve been there since 2014. Clients can meet us at the office, and you can drop off equipment there too.

Someone from our local team answers, working from our Foster City office, not an offshore call center. You work with a consistent pod of engineers who already know your systems.

Here’s what Foster City clients can expect when they call. If your business can’t work, we typically respond within 15-30 minutes. High-priority issues typically get a response within 1-2 hours, and everything else within 4-8 hours. These are typical times, not guarantees.

Our help desk is open Monday-Friday, 7 AM-6 PM, with after-hours support as needed, and software monitors your systems 24/7. Our contracts are month-to-month with no lock-in, so we earn your business every month.

Because you get a full team instead of one person. That means broader skills, 24/7 monitoring by software, and coverage when someone is out. One IT person can’t be expert in everything, and can’t cover your business on their sick days.

Yes, we support HIPAA compliance, but we don’t certify it. We put technical safeguards in place, like access controls, encryption, audit logging and device management, and help with risk assessments and documentation.

Start with a free IT and cybersecurity health check. We begin with a free call about your setup, then visit your business for a free review of your systems and equipment.

Get a Free IT and Cybersecurity Health Check

Book a free call about your Foster City business’s setup, followed by a free onsite visit to review your systems and equipment. Call 650-425-3910.

Also serving nearby: San Mateo · San Francisco · Oakland · San Jose · Santa Clara