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IT Total Care

IT Managed Services

Data backup, recovery, and continuity services for businesses

ServicesManagedCareTM: Everything You Need to Support Your Day-to-Day Operations

In today’s world, almost everything leverages tech. When your technology fails, the business suffers. If you’re experiencing issues with your technology, your IT support, or are looking to up your game, we’re here to help.

Here are just a few of the painful IT support issues you may be experiencing:

Increasingly complex IT challenges

Outgrowing your current IT strategy

Security issues

Low confidence in your technology

Wasted time and resources

Frustration with slow IT response times

Smarter IT solutions built around your success

At IT Total Care, we’ve built a support framework to provide you high-quality IT Managed services at a fraction of the cost of hiring your own team. Our service gives you the peace of mind to focus on your business. After all, we believe every company should be able to depend on technology to make their business thrive.

for support Call us 24/7

650-425-3910

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Managed ITAll Your IT Needs
in One Place 

At IT Total Care, we are your one-stop shop for all things IT. Our team delivers comprehensive solutions designed to support every aspect of your technology needs, from day-to-day IT management to long-term strategy and security. 

Work Station Help Desk

Unlimited Support

  • 24/7 End-user access to help desk by email, phone, and others
  • Support on Windows and Mac workstations and business use of mobile devices
  • Regular reports on case activity and access to ticket portal
  • Support for reliability and performance of operating systems and core applications such as browsers and Office
  • Support for access to printers/scanners, storage, servers, and related peripherals
24/7 Monitoring

24/7 Monitoring

  • Monitoring of critical systems and real-time alerts for hardware, software, and network issues to identify and address problems before they escalate
  • Proactive detection and resolution of security vulnerabilities to safeguard IT environment
  • Monitoring of servers, storage, and network devices for reliability and scalability
Cybersecurity Services

(Light | Standard)

  • Secure cloud-based password storage
  • DNS filtering to block malicious destinations before a connection is established
  • Protection for endpoints based on state-of-the-art behavior-based detection
  • High quality ongoing security training for your team
  • Ransomware detection that can detect and isolate issues to prevent them spreading on your network
Cloud Support Services

Device | Email | Fileshare 

  • Ability to quickly remote into devices, analyze problems, and address issues
  • Standardization of security policies and central system for security patches and updates
  • Management of email boxes, mail flow, mail ops, and security configurations
  • Management of user accounts, security groups, security configurations, and file access
Inventory Management

User On/Off Boarding

  • Customize the computer for a new user to company requirements and policies
  • Wipe computer and apply the base configuration for future use
  • Store computers and monitors in secured, insured location
  • Arrange for equipment procurement and replenish inventory as needed
  • Send backup computers to users with damaged computer (and track until primary computer is fixed)
Performance & Device Reports

Network & Device Report

  • Overview of all the Discovered (not managed) devices and Managed Devices
  • Executive Summary of what devices are compliant and what are not
  • Predict the end of your hardware’s productive lifecycle
  • Know all the disks available on devices including their available disk space
IT Strategy Support
IT Strategy Support
  • Regular IT strategy reviews to evaluate infrastructure, security, scalability, and alignment with business objectives
  • Regular technology business reviews to analyze system performance, identify risks, and optimize resource allocation
  • Advice on major IT infrastructure decisions incl. Business Technology Reviews, Technology Procurement, and Vendor Management
VoIP Services

VoIP Services

  • Management of administration portal to streamline phone system configurations
  • Maintenance of centralized contact directories for improved communication and collaboration
  • Administration of call routing and voicemail policies to ensure seamless connectivity and user experience
  • Regular audits of phone system usage to optimize costs
Backup & Disaster Recovery

Backup & Disaster Recovery

  • Direct-to-cloud backups eliminating the need for local appliances in many cases
  • Protection against ransomware attacks by identifying suspicious activity and enabling recovery from unaffected backups
  • Allows for quick recovery of entire systems in the event of a disaster

PartnersWe Partner With Industry Leaders

IT Total Care partnership Azure
IT Total Care partnership IT Glue
IT Total Care partnership Datto
IT Total Care partnership Microsoft
IT Total Care partnership Google
IT Total Care partnership Apple
IT Total Care partnership Kaseya
IT Total Care partnership Cytracom

Start NowKnow Where You Stand With a Free IT Health Check

Get free, actionable analysis on your IT ecosystem.

We will evaluate your IT infrastructure for optimal availability, performance, and security

We will review your IT infrastructure for software & security patch currency
We will evaluate the effectiveness of your cyber security ecosystem

We will provide an analysis of where your IT systems stand today and recommendations as to where to focus next

Start check
Proactive system checkup improving business network reliability

ReviewsWhat Our Clients Are Saying

⭐ ⭐ ⭐ ⭐ ⭐
“IT Total Care always fixes our issues quickly and efficiently. I highly recommend them!"

Mark Garibaldi
Owner, Garibaldi Plumbing

⭐ ⭐ ⭐ ⭐ ⭐
"IT Total Care is a perfect addition to our team! They have helped to keep us and our various departments running smoothly for many years with their quick and friendly responses every time we have needed tech assistance."

Julie Schneider
Owner, Action Sign Systems

⭐ ⭐ ⭐ ⭐ ⭐
"IT Total Care is exceptionally good at managing our IT and being helpful to us. Hiring them has been a great decision!"

Nick Atkeson
Partner, Delta Investment Management
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