As more small and mid-sized businesses in the Bay Area move toward cloud-native solutions, many are asking the same question: Do we still need Rightworks?
Below are the most frequently asked questions we hear from clients who are exploring whether it’s time to migrate off the Rightworks platform.
1. Why would a business want to migrate off of Rightworks?
Many businesses originally used Rightworks to host QuickBooks Desktop and other key tools remotely. But as teams adopt QuickBooks Online, Microsoft 365, and other cloud platforms, the need for a hosted desktop often disappears. Businesses move off Rightworks to reduce cost, improve performance, simplify their workflows, and gain more control over their Microsoft environment.
2. What are the signs that we’ve outgrown Rightworks?
If you’re experiencing frequent slowdowns, compatibility issues with newer software, rising costs, or support tickets that go unresolved, it’s likely time to evaluate alternatives. Rightworks can also become a roadblock when you’re trying to integrate new tools or modernize your IT stack.
3. Can we handle a Rightworks migration internally?
Yes. Some businesses do manage the transition on their own by working with the Rightworks Exit Team, requesting Microsoft admin access, and setting up a new IT environment. However, there are many technical dependencies to consider, and handling the process without an experienced IT partner can lead to downtime, data loss, or access issues.
4. What’s involved in migrating our data off Rightworks?
Rightworks typically ships a physical hard drive containing your hosted files. You’ll need to migrate that data to your new platform, whether that’s SharePoint, a local file server, or another cloud-based storage solution. Proper planning and permissions are essential to make sure data is transferred securely and mapped correctly.
5. What software or services do we need to replace once we leave Rightworks?
You’ll need to replace any tools previously bundled with your Rightworks subscription. This typically includes antivirus software, PDF tools like Adobe, email security, cybersecurity awareness training, and potentially identity management or MFA solutions.
6. What does IT Total Care handle during the migration?
We manage the entire process from start to finish. This includes engaging the Rightworks Exit Team, regaining Microsoft admin control, migrating files, rebuilding your Microsoft 365 structure, replacing bundled software, and ensuring no downtime during cutover. We also provide weekly syncs, a Gantt chart project plan, and post-migration optimization of your Microsoft licenses and subscriptions.
7. Will there be downtime during the cutover?
Not with IT Total Care. We plan every step to avoid service disruptions, and we monitor all systems during the final cutover to ensure your users experience no interruption in access or functionality.
8. What happens to our Microsoft 365 account after we leave Rightworks?
We help you gain full administrative control of your Microsoft 365 tenant, migrate all user identities to Microsoft Entra ID (formerly Azure AD), and rebuild your SharePoint environment to match your team’s workflows. We also audit and clean up unused licenses and subscriptions to optimize cost.
9. How long does a typical Rightworks migration take?
Timelines vary depending on your current setup and the number of users. Most projects are completed in 4 to 8 weeks with minimal disruption. We provide a detailed Gantt chart and schedule so you know exactly what to expect at each stage.
10. Is migrating off Rightworks really worth it?
In most cases, yes. Businesses that move off Rightworks gain faster system performance, better software compatibility, improved IT visibility, and significant cost savings. More importantly, you regain full control over your IT environment and eliminate the reliance on a third-party hosting platform that may no longer align with your needs.
If you’re ready to explore a migration or just want to understand your options, we’re here to help.
